Olark

Tidio provides an all-in-one customer service solution designed to enhance customer engagement and support efficiency. It integrates live chat, AI chatbots (like Lyro), and email marketing into a single platform, making it easier for businesses to manage customer interactions. Key features typically include: - Live Chat: Real-time communication with website visitors. - AI Chatbots (Lyro): Automated responses to common questions, 24/7 support. - Shared Inbox: Manage conversations from various channels (chat, email, Messenger) in one place. - Email Marketing: Create and send email campaigns to engage customers. - Visitor Tracking: See who is on your website and initiate conversations. - Customization: Personalize chat widgets and chatbot appearance. - Integrations: Connect with popular e-commerce platforms (Shopify, WooCommerce), CRM, and other tools. - Mobile App: Manage chats and support on the go.